This course is the official CMMI-SVC 1-day course from the CMMI Insitute. This is a required course
for anyone who is anticipating being a member on an offical CMMI-SVC SCAMPI-A Appraisal Team (and who has already
completed a 3-day CMMI-DEV course). Course content
generally covers the information found in the CMMI-SVC model, and includes:
Given that the 3-day CMMI-DEV course is a pre-requisite for taking this course, the majority of the material
in this 1-day SVC course is focused on covering the process areas specific to the CMMI-SVC. These include:
Although the focus is on the CMMI-SVC specific areas, the core process areas that were covered in the 3-day
CMMI-DEV class will be examined from the context of service-intensive work, efforts, and projects.
Classes are available on demand, and can be scheduled by contacting Abridge Technology at 703.729.6085.
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